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Leading Healthcare Organizations Improve Quality Of Care Using Q Continuum System CINCINNATI – July 20, 2004 – CH Mack, Inc., the leading provider of case management software for healthcare and human services organizations announced this week that clients are achieving significant cost savings and quality of care improvements by deploying Q Continuum System. CH Mack’s Q Continuum System enables care management organizations to dramatically improve case management processes, which has never been more important as they face increased pressures to deliver better care to patients, in an environment of shrinking budgets and resources. Historically, healthcare organizations have not been willing to invest in information technology to improve manual and paper driven processes. During 2004, several prominent government leaders, including President Bush, have initiated broad healthcare technology initiatives. Top executives in the healthcare industry now believe that information technology is key to containing rapidly rising healthcare costs. They are beginning to recognize that client information systems, like Q Continuum System, are essential to boost care quality and cut spending. Information technology solutions are poised to transform the U.S. health industry. “In 2004 we are seeing a substantial increase in healthcare and human services organizations planning to purchase integrated care management software solutions to deliver better care to clients, while reducing care management costs,” said Lori Gerhard, Senior Associate in KPMG’s Senior Living Services Practice. “New processes and technology must be implemented to meet the growing demand for better services at lower costs.” Proven Customer Success For more than 30 years, the Council on Aging of Southwestern Ohio (COA), one of the largest Area Agencies on Aging in the United States, has been a national leader in bringing innovative care management and service programs to its clients. COA has been able to help tens of thousands of older adults improve their quality of life. To increase the quality and efficiency of senior service programs, COA implemented Q Continuum System. “CH Mack’s Q Continuum System gives us the data we need to enhance the quality of services given to our clients, while also assisting our service providers with management information to help improve their operations,” said Robert Logan, CEO, Council on Aging of Southwestern Ohio. “Q Continuum System is user friendly software that has aided the Council on Aging of Southwestern Ohio's ability to do client tracking, and monitor the cost of individual care plans.” Proven ROI "We are very pleased to meet the expanding needs of forward-thinking healthcare organizations that are utilizing care management technology to deliver a higher level of patient care. Q Continuum System helps improve patient care by freeing up case manager time, providing better communication among the care team, tracking and measuring historical outcomes, seamlessly completing management reporting, and eliminating time intensive manual and paper-driven processes," said Ed Carl, CEO, CH Mack, Inc. “Q Continuum System generates rapid cost savings for care management and provider organizations across the entire Continuum of Care, including hospitals” Carl said. North Carolina-based Haywood Regional Medical Center recently implemented Q Continuum System to improve case management efficiency. “We are realizing annual savings of nearly $1 million due to improved case management interventions,” said Shirley Trantham, Health Resource Services Director of Haywood Regional. “Q Continuum System’s case management features, which include comprehensive tracking and reporting, give us the tools we need to enhance the effectiveness and efficiency of the entire case management process.” About CH Mack CH Mack, Inc. is a leading provider of integrated Care Management software solutions for healthcare and human services organizations. For over fifteen years, CH Mack has been at the forefront of transforming Care Management for organizations throughout the United States. CH Mack’s fully integrated software solution for Care Management, Q Continuum System, supports a wide range of Providers including Area Agencies on Aging, hospitals, Senior Service organizations, Managed Care, and community based consortiums. Q Continuum System enhances organizations’ ability to increase quality of care while generating significant cost savings. There are over 2000 users of Q Continuum System in key states – such as Arizona, California, New York, Florida, Texas, Missouri, New Jersey, North Carolina, Nevada and Ohio – serving tens of millions of senior citizens in need of care management services. For more information on CH Mack and its innovative Care Management solutions, visit www.chmack.com. Media Contact:
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