Care Management Software Solutions For Healthcare And Human Services Powerful Solutions for Case Management/Medical Management Professionals

Erie County Department of Senior Services Joins Expanding User Group In New York

For Immediate Release

Contact:
Sherry Collins
CH Mack, Inc.
513-936-6000 x.128

CINCINNATIJanuary 5, 2005 – CH Mack, Inc., a leading provider of integrated care management software for health and human services organizations, is pleased to announce that after a comprehensive selection process researching the benefits that Area Agencies on Aging are realizing, The Department of Senior Services of Erie County, New York, chose to implement Q Continuum System. Q Continuum System will allow The Department of Senior Services of Erie County to provide a higher quality of individualized service to their clients while reducing costs.

After a thorough investigation and evaluation of the many software options available, CH Mack's Q Continuum System emerged as the obvious choice to assist the Department of Senior Services of Erie County in their mission to empower older adults to lead lives of independence, health and dignity. Q Continuum System will enable the Department of Senior Services of Erie County, NY, to understand service usage patterns better, in order to allocate their resources most effectively, and to pursue new grant opportunities.

"We investigated many systems in use in Area Agencies on Aging throughout the nation including interviews with those who are utilizing Q Continuum System, and whose analyses of its strengths confirmed our observations," said Pamela Krawczyk, Commissioner, Erie County Department of Senior Services. "CH Mack's Q Continuum System provides the features and functions we have been searching for in a software solution, including the ability to integrate various data bases in order to manage programs, predict usage, and refine targeting."

"The Department of Senior Services of Erie County, NY, has joined our expanding customer base in the state of New York. Q Continuum System, a leading commercial off the shelf care management software solution, is used extensively throughout the Aging network and continues to be the choice of many Aging offices. We look forward to supporting The Department of Senior Services of Erie County as they incorporate leading edge, care management processes into their organization." said Ed Carl, CEO, CH Mack, Inc.

Q Continuum System is the only software solution that fully integrates critical care management processes including:

  • Case Management
  • Intake and Assessments
  • Information & Referrals
  • Care & Service Planning
  • Service Utilization & Billing
  • Congregate & Home Delivered Meals
  • Transportation
  • Adult Day Care, Home Care
  • Caregiver Tracking & Reporting
  • FY05 NAPIS Reporting

About CH Mack

CH Mack, Inc. is a leading provider of integrated Care Management software solutions for healthcare and human services organizations. For over fifteen years, CH Mack has been at the forefront of transforming Care Management for organizations throughout the United States. CH Mack’s fully integrated software solution for care management, Q Continuum System, supports a wide range of Providers including Area Agencies on Aging, hospitals, Senior Service organizations, Managed Care, and community based consortiums. The Q Continuum System enhances organizations’ ability to increase quality of care while generating significant cost savings. There are over 2000 users of Q Continuum System in key states – such as California, New York, Florida, Texas, Nevada and Ohio – serving tens of millions of senior citizens in need of care management services. For more information on CH Mack and its innovative Care Management solutions, visit www.chmack.com.

About The Department of Senior Services of Erie County, New York

The mission of the Department of Senior Services of Erie County, NY, is to provide leadership to promote the optimal well-being of older adults by empowering them to lead lives of independence, health and dignity and to facilitate the development of comprehensive, coordinated and cost-effective services within the community to meet present and future needs of seniors and their caregivers. For more information on the Department of Senior Services of Erie County, visit http://www.erie.gov/depts/seniorservices/index.asp.

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