Pinal/Gila Long Term Care (P/GLTC), a Medicaid waiver managed care system, is dedicated to the provision of innovative, culturally sensitive, community focused programs specializing in consumer driven health care and support services for the frail elderly, individuals with physical disabilities and/or chronic health conditions. P/GLTC strives to enhance the quality of life of its members by promoting individual choice, accessible services, dignity and independence while reducing the costly effects of illness on our members and the communities it serves.

P/GLTC provides services to members in Pinal and Gila Counties in Central Arizona. In addition to covering all medical care, services encompass: Adult Day Health Care, Attendant Care Services, Family Attendant Care Services, Emergency Alert System, Group Respite Care, Habilitation, Home Modification, Home Delivered Meals, Home Health Service, Homemaker, Hospice Care, Personal Care and Respite.

Various types of living arrangements are available for P/GLTC members who need them: Adult Foster Care, Assisted Living Homes, Assisted Living Centers, Behavioral Health Group Homes, Skilled Nursing Facilities, and Traumatic Brain Injury Treatment Group Homes.

P/GLTC selected Q Continuum to support its case management process, going live in 2004, and has been a loyal customer since.

The Check-In/Check-Out feature of Q is quite beneficial to P/GLTC. As the vast majority of the population for these counties is rural, this feature is very handy to the case managers by allowing them to have direct access to a member's data while in the field.

The Disease Management feature in Q allows P/GLTC to manage their Special Health Programs. This feature presents a customer configurable assessment (as determined by their administrator) for specific diseases. These questions are geared towards assessing the client's current condition, evaluating trends and determining a course of action.

Q Continuum has provided all of the functionality required to support the clients P/GLTC serves. It is a highly valued case management tool focused on managing care for individuals in their long term care program. Pinal/Gila Long Term Care, 971 N. Jason Lopez Circle, Bldg. D., P.O. Box 2140, Florence, AZ 85232.

For more information on services provided, please visit the Pinal/Gila Long Term Care web site at http://www.co.pinal.az.us/ltc.

Changes, changes and more changes. Keeping up with the current information flow can be a timely and frustrating task. Your life just got easier. Q Continuum now offers a Search History Function.

Say you are going to search for Mr. Smith's phone number, 123-456-7890. Nothing comes up because Mr. Smith's new phone number is 098-765-4321. You can click on the Search History checkbox, which will give you all possible matches. You can then bring up the current information.

The Search History function works in the screen that you are currently in. So if you are in 'Client', that is the historical data it will search. If you're in 'caregiver', it will search historical data for caregiver, and so on.

To obtain a free demo of the Search History Function, contact Cindy at cpetrey@chmack.com, or your product support specialist, and the demo will be emailed to you.

CH Mack joins The Ohio Association of County Boards of MRDD in celebrating their 40th anniversary. For more information, visit www.oacbmrdd.org.

The next Webinar is scheduled for Wednesday, May 2nd, 11:00 Eastern Time. The topic will be Caregiver Management. Seating is limited, so please make your reservation now by contacting Cindy at cpetrey@chmack.com, or 513-936-6000, ext. 148. More details will follow shortly.

Cincinnati, Ohio – April 3, 2007 – CH Mack, Inc., presented our Technology Leadership Award to Clermont Senior Services at their Annual Meeting on April 3, 2007, in Batavia, Ohio.

Mr. Edward Carl, President/CEO of CH Mack, Inc., recognized Clermont Senior Services for effective use of technology in providing service to seniors. The award was received on behalf of Clermont Senior Services by Mr. George Brown, Executive Director; Mr. Greg Shivener; Director of IT; and Mr. Jeff Fee, Director of Business and Finance.

Clermont Senior Services has been using Q Continuum System for over five years to continually provide superior service to the seniors in their local communities. “All of our customers provide excellent service to the seniors in their respective communities. Clermont Senior Services stands out because of what they have achieved in relation to their size. Technology has been instrumental in those achievements” said Mr. Ed Carl as he presented the award.