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FAQs
What is Q Continuum System?
Q Continuum System is a fully integrated software solution for case management/medical
management experts. Q Continuum System provides increased quality of care by streamlining workflow and processes, eliminating redundant data entry and reducing time-consuming paperwork.
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How does Q Continuum System increase quality of care?
- Q Continuum System frees up case manager's time.
- Integrated modules eliminate redundant data, paperwork is
eliminated, Q Continuum System mirrors how a case manager does his/her job, no redundant questions to clients mean happier clients.
- Improvements of Quality of Care are measurable.
- Q Continuum System provides long-term historical tracking of data, charts and reports lead to better management, funding can be based on showing how there are increases in quality of care.
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What is Q Continuum System written in?
CH Mack, Inc. is an authorized Microsoft Certified Partner, which guarantees you that Q Continuum System complies with Microsoft's standards for excellence. Q Continuum System incorporates the latest Microsoft technologies and user interface standards – ensuring intuitive, easy-to-use software. And as an authorized Partner, we have access to Microsoft software before it's released, so you never have to worry about Q Continuum System working with the next version of all Microsoft technologies, including Office.
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How does Q Continuum System fit in with regard to HIPAA compliance regulations?
Q Continuum System uses a multi-dimensional security model. Security is enforced at multiple levels of the application. Standard database security is supported, as well as a sophisticated presentation level security module that supports user interface security profiles at the level of each object (screen, view, grid, etc,) and field. A separate authorization set is implemented using business rules security (e.g. when a user can access data, or what client circumstances allow access by a user). The Q Continuum System system administrator creates the user profiles used in Q Continuum System.
An unlimited number of security profiles can be created. Users, both internal and external, are assigned to a security profile group. Thus, users in one department can be limited in accessing data belonging to another department. Individual Q Continuum System screens can be enabled for one department, but disabled for a different department.
The business rules security layer is critically important to sharing data with providers. Through Q Continuum System's authorization mechanism, providers are given access to view client data, but cannot change it. The only data that providers have access to change is service unit data (for billing purposes), certain comment fields, and case notes created by the provider agency.
In a healthcare or human services environment it is also very important to consider the latest federal security and confidentiality requirements proposed under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Q Continuum System is currently being run at several hospitals in North Carolina and has been internally certified by the facilities as HIPAA compliant. Mack continues to monitor the changes to this important legislation and will continue to support the HIPAA requirements as they evolve.
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How will Q Continuum System enhance provider communication?
Q Continuum System eliminates redundant
data entry among case managers and providers because the information is held in a common database. The screens view records from that database in real-time, promoting better communication among the care team by duplicating client records, which reduces mistakes.
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What are the options for obtaining Q Continuum System?
One option is through the company's LAN or intranet
Another option is through a web-based portal, CareAccess, where monthly payments are made to access Q Continuum System via a fully integrated website where Q Continuum System and it's database can be viewed only by registered members.
Click here to learn more about CareAccess
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Where can I get more information about Q Continuum System
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